Return and Refund Policy

Introduction

At DJ WavShop, we are committed to your satisfaction. If you need to return or exchange a product, we are here to help.

 

Conditions for Exchange or Return

For an exchange or return to be accepted, the product must be in its original packaging, show no signs of use, and be accompanied by the invoice or proof of purchase.

 

Time Frame

You have up to 7 days from the receipt of the product to request an exchange or return.

 

Procedure

To request an exchange or return, please contact us for instructions. Upon your request, you will receive a tracking code for the product's return.

 

Defective Products

If you receive a defective or damaged product, please contact us immediately for assistance. We will do our best to resolve the situation quickly and conveniently for you.

 

Refunds

Refunds will be processed within 10 business days after the return has been approved. The amount will be refunded to the original payment method used for the purchase.

 

Exceptions

Certain products or situations may not be covered by our return and refund policy. Please refer to our Terms and Conditions for more details.

 

Contact

For support or questions regarding our return and refund policy, please contact us.

 

Customer Service

• Hours: Mon - Fri, 8 AM - 5 PM

• Email: contact@djwav.shop